French-speaking Key Client Manager, Aurora Live, Helsinki

About the role

As a Key Client Manager, you will focus on building and maintaining relationships with clients. You will create lasting customer relationships with C-level executives and inspire them to be part of the Aurora Live community. Your goal is to know your contacts well, keep them updated, and engage them in events designed for businesses. In this role, you will be part of a goal-oriented and inspiring work community with excellent opportunities for personal development. Above all, we hope you are customer-focused, have excellent communication skills, and motivated attitude.

The person we are looking for will work from Helsinki as part of the international team, with responsibility for the clients in French market.

You are offered

• A key role in an interesting company
• Great colleagues and an international team
• Exciting opportunities to grow your career
• A bonus model and other benefits in addition to the base salary
• An 8-week onboarding training period

Work tasks

• You will build lasting customer relationships with C-level executives and inspire them to be part of the Aurora Live community
• You will keep yourself up to date on your clients' situations
• You will maintain daily contact with your clients via phone, email, and Teams meetings

We are looking for

• An enthusiastic attitude and motivation for the role
• A bold approach to customer work
• Fluent in written and spoken French and English
• A background in a customer-focused role is considered an advantage.

You dont need years of experience—we value your potential, attitude, and motivation just as much.

Our recruitment process This recruitment process is handled by Academic Work and it is our clients wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

At Aurora Live we bring together the visionary leaders of the world in our 180+ events every year all across Europe. Our story started in Finland in 1994 when our founder decided to help Finnish people network effectively. Since then, we have facilitated more than a million 1-2-1 business meetings in our invitation-only events and have opened offices all around Europe. The story continues with new, innovative business models to revolutionize face-to-face media, including our new virtual events.