Elf (Santa Claus program guide)

Act as the primary host and actor for our legendary program in Levi: Meet Santa and Mrs. Claus in a Secret Hideaway.

Work Location & Conditions

• Location: Levi resort, Lapland (Scandinavian Travel Group office and Secret Hideaway venue)

• Main office language: English

• Schedule: Full-time, flexible winter hours (according to agreement)

• Contract period: 2 months, fixed-term 15.11.2026 to 14.01.2027 (with a possible extension until 28.02.2027 transitioning to a Guide position)

Key Responsibilities

• Preparation work in the office: wrapping gifts, decoration, studying material background

• Preparation and closing of the venue

• Acting as Santa's Elf, welcoming families and guiding them through a 60-minute program

Requirements

• Previous experience as a character performer or Elf in Lapland is a big advantage.

1\. COMPENSATION & BENEFITS

Contract Type & Justification This is a fixed-term employment contract. The fixed-term nature is legally justified by the strictly seasonal nature of the winter travel business in Lapland.

Base Salary & Included Hours

• Contract Type: Fixed Monthly Salary.

• Monthly Base Salary: to be discussed

• Included Working Hours: The base salary covers an average of 37.5 to 40 hours of work per week.

Supplements (Paid in addition to the base salary):

• Sunday & Public Holiday Work: In accordance with the Finnish Working Hours Act, all hours worked on a Sunday or an official public holiday are compensated with a 100% pay increase (double pay).

• Evening & Night Work: Work performed during evening and night hours will be compensated with the appropriate hourly supplements as defined in the current Program Services Sector Collective Agreement (Ohjelmapalvelualan TES).

Overtime & Working Time Averaging

Given the seasonal nature of our work, we utilize a working time averaging arrangement (tasoittumisjakso) under the Finnish Working Hours Act and the Program Services TES. Your hours are averaged over the contract period rather than calculated week by week. This allows flexibility for more hours during our peak winter weeks and fewer during quieter periods.

2\. ANNUAL LEAVE & SICK PAY

• Annual leave accrual: 2 days/month in year 1; 2.5 days/month from year 2 (Finnish Annual Holidays Act)

• Sick leave pay: Full salary for the applicable period per the Travel Agency TES

3\. WHAT WE PROVIDE

• Accommodation: A private room in the Levi area can be provided. Rent is offered at a competitive price and managed via a separate fixed calendar-month lease agreement.

• Professional Training

• Transport: Free use of company cars for transport from your accommodation to the Levi office, according to the schedule and car availability.

• Connectivity: Work phone with a Finnish SIM (unlimited domestic calls, texts, and internet).

• Work Clothing: Elf costume and standard STG outdoor gear provided

• Insurance (paid by the company):

• mandatory accident insurance during work

• additional free-time accident insurance

• additional health insurance (specific conditions will be detailed during contract signing).

4\. ADDITIONAL PERKS

• Ski Pass: Access to a shared seasonal ski pass for Levi slopes.

• Fitness: Personal local Levi fitness club membership can be provided.

• Lifestyle: Local worker discounts at selected restaurants and shops (515% via Levi Passi).

• Flexibility: Flexible work schedule outside peak periods.

5\. CONTRACT DURATION & EARLY TERMINATION

• This offer is for a fixed-term position running from 15.11.2026 to 14.01.2027, with a possible extension until 28.02.2027 in a Guide position.

• Trial Period: During the trial period (4 weeks), either party may end employment immediately and without giving a reason, except on discriminatory grounds.

• Contractual Early Termination: After the trial period, the contract is binding on both parties until 14.01.2027. Early termination is only possible in the following situations:

We very much hope you will accept this offer and join the STG team. Please confirm your acceptance by 15.06.2026.

Why Join Scandinavian Travel Group? With over 20 years of experience, Scandinavian Travel Group (STG) is known in Lapland for intelligent, warm, and professional customer service.

Our multilingual guiding team speaks English, French, Spanish, German, Italian, Greek, Ukrainian, Russian, Finnish, and Swedish. Many of our guides have long-term experience in Lapland, and some are true Arctic outdoor specialists with survival skills for demanding northern conditions. All our guides are certified in first aid.

We create high-end, fully private experiences for our guests including world-class athletes, celebrities, and top-level executives always with absolute privacy and confidentiality.

Join us this winter and help create unforgettable Arctic experiences in Finnish Lapland.