Administration Coordinator (Chinese Speaking)

Administration Coordinator (Chinese Speaking)

Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway, and Sweden. At the moment we have more than 100 tours and holiday packages in the Arctic Circle. Lapland is a great winter destination offering unforgettable experiences. Because of its nature, northern lights, winter activities, unique cuisine and accommodation and of course Santa Claus, it is very popular among customers from all around the world.

We are one of the main tourism companies in Lapland, also with many tours around Scandinavia. We are looking for administration coordinators (Native level Chinese speakers) to join our team in Rovaniemi office.

\- 1-2 ppl

\- Duration of the agreement: October to April, with possibility to prolong the contract.

\- Part-time position

\*The collaborator we want to make part of our team must have:

\- Excellent command for English and native level Chinese;

\- Preferably 2-3 years of experience in customer service;

\- Proficiency with MS Office;

\- Bachelor (or higher) associated with the area is preferable.

\- Experience with Bokun, Notion, Google Workspace, and Meta Business Suite will be considered a plus.

\*Requirements:

\- Proven experience as administrative coordinator or similar role;

\- Must be organized, detail oriented, and able to prioritize work on multiple projects simultaneously;

\- Experience working in a fast-paced environment;

\- Positive attitude in all situations.

\*Basic Duties and Responsibilities:

\- Customer care

\- Respond to comments/reviews on social media platforms in Chinese

\- Maintain 3rd party websites such as TripAdvisor and Google in Chinese

\- Reply incoming mails / Proceed reservations in Chinese

\- Other office works may be assigned as required

\- Guides' Assistant when needed

If you believe you are enthusiastic and have the expected skills to enhance a valuable experience to visitors in the Finnish Lapland, send your CV in PDF to jobs@nordictravels.eu.

Please note that we will only contact the candidates whom we believe might be suitable for the position.