Guest services attendant, Arctic Light Hotel

Are you the BELL ATTENDANT we are looking for?

We are looking for a full-time, seasonal Bell Attendant for Arctic Light Hotel for the winter season 2026–2027!

As a Bell Attendant, you play a key role in ensuring a smooth and enjoyable hotel experience for our guests from arrival to departure: you assist with luggage, guide and inform guests about the hotel and its services and make sure each guest receives personal and attentive service. You work closely with the front desk team and assist other departments when needed.

You aim to make the guest journey seamless, pleasant and high-standard at every stage. You keep things under control even during busy periods and feel comfortable taking responsibility. This position is an excellent opportunity for a tourism student or someone with previous industry experience – you will gain a broad view of daily hotel operations and handle a wide variety of tasks in an international, high-quality environment.

The employment starts 16.11.2026 with thorough orientation and continues until 14.1.2027. The contract is fixed-term and the terms of employment follow the collective agreement for the hospitality, tourism and leisure industry. The employment contract will be signed between Bondata and the employee. Working hours are between 9-21, typically in morning shifts (approx. 9–15), evening shifts (approx. 15–21) or middle shifts (approx. 10–20). The position is full-time, 112.5 hours / 3 weeks. The salary is 11,97€ per hour.

🎁We offer you

• Fixed-term position at the heart of Laplands winter tourism season

• Opportunity to develop your professional skills

• Comprehensive training for your tasks

• Friendly team that truly works together

• Bondatas support in all employment-related matters throughout your contract

We expect from you:

• Customer-oriented mindset and a genuine wish to make every stay a success

• Good problem-solving skills and ability to work under pressure

• Fluent English – other language skills are considered an asset

• Independent and proactive approach to work

📨How to apply

If you are interested in this position, please send us your CV and application as soon as possible. We will start interviews already during the application period. The work starts on 16.11.2026.

More information

Bondata Lapland Saaga Väänänen +358 40 630 0460 saaga.vaananen@bondata.fi

💶Salary

11,97€ / hour + supplements by the collective agreement

Arctic Light Hotel

Arctic Hotel Collection is a collection of two high-quality, family-owned hotels in Rovaniemi. Arctic Light Hotel is an award-winning boutique hotel located in the heart of the city, where historic architecture meets modern luxury. Combining northern hospitality, stylish design and personalized service, the hotel offers a premium accommodation experience in the heart of Lapland. Its 57 unique rooms, high-quality restaurant and carefully curated atmosphere have made it one of Rovaniemis most well-known and highly regarded hotels.

Email: lappi@bondata.fi Location: Valtakatu 18

Arctic Hotel Collection is a collection of two high-quality, family-owned hotels in Rovaniemi. Arctic Light Hotel is an award-winning boutique hotel located in the heart of the city, where historic architecture meets modern luxury. Combining northern hospitality, stylish design and personalized service, the hotel offers a premium accommodation experience in the heart of Lapland. Its 57 unique rooms, high-quality restaurant and carefully curated atmosphere have made it one of Rovaniemis most well-known and highly regarded hotels.