Manager, Operations Excellence

_Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values Always Safe, Customer at Heart and Stronger Together guide us in everything we do._ _Operations division's task is to execute Finnair's flight operations safely, economically and in a reliable manner. Flight operations entail the pilot resources, flight planning, flight competence optimization, coordination of and compliance to regulations as well as operational maintenance and ground operations. Finnair Technical Operations is responsible for the airworthiness of Finnair fleet. The key objectives of Technical Operations are safety, reliable flight operations and cost-efficient maintenance processes._ **Finnair Technical Operations is now looking for a** **MANAGER, OPERATIONS EXCELLENCE** to enhance material availability, steer suppliers and enhance cost efficiency. To contribute for those targets you will identify, lead and implement continuous improvements within the Supply Chain team processes and across the organization as well with external stakeholders. This is an interesting opportunity to work in the aviation supply chain and to combine development, supplier steering and self-analytics to improve business results at the core of aviation. This position is in the Supply Chain department of the Finnair Technical Operations and reports to Head of Supply Chain, this role does not include line manager responsibilities. Our working languages are Finnish and English. **Main responsibilities:** - Managing and leading process improvement projects of the Supply Chain department in a cross-functional matrix environment. - Driving your change projects against agreed schedules; delivering on time. - Creating and maintaining the KPI management systems for the operational team functions. - Fostering end-to-end process optimization in cross-collaboration with Technical Operations-wide team functions. - Supporting and joining regular operational meetings with vendors and aircraft maintenance service providers, identifying and implementing improvement areas. - Foster a culture of proactive continuous improvement. **Our expectations:** - Outstanding skills in project management and change management. - Hands-on experience with successful implementation of continuous improvement / Kaizen practices. - Experience in leading cross-functional project teams. - Analytical and commercial mindset and skills. - End-to-end process thinking to improve the overall business results. - Ability to identify improvement opportunities with greatest impact and turn them into timely managed action plans. - Bachelor or equivalent in a suitable field of studies or corresponding knowledge and skills regarding aviation industry or logistics. - Experience in logistics/materials handling/spare part operations/aircraft maintenance and process development experience within the aviation industry are considered an asset. **Working at Finnair:** We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop. We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi (sport, culture, wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs. **Want to join the team and feel the excitement? Get onboard!** Please submit your application with your CV, cover letter and salary expectation as soon as possible, but no later than **Sunday 10 May 2026.** Please note that the hiring process includes a security clearance and a drug test. **Should you have any questions about the role**, please dont hesitate to contact Pedro Marín (Head of Supply Chain) by phone +358 44 4199063 on the specified hours stated below (GMT +03:00): - Tuesday, 5 May between 11am to 12pm - Wednesday, 6 May between 4pm to 6pm **Please note that we do not process applications submitted via email.** _Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self._