Hotel Receptionist

Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway, and Sweden. At the moment we have more than 100 tours and holiday packages in the Arctic Circle. Lapland is a great winter destination offering unforgettable experiences. Because of its nature, northern lights, winter activities, unique cuisine and accommodation and of course Santa Claus, it is very popular among customers from all around the world.

We are looking for hotel receptionist to join our team in Aito Igloo & Spa Resort.

Duration of the Agreement: We are looking for potential candidates to start from September with a seasonal contract, with the possibility of extending the contract.

\- Part-time position / Full time position

✅Requirements

\-2+ years experience working in a hotel receptionist or guest services role.

\-Proficient in Microsoft Office Suite and other necessary computer programs.

\-Solid written and verbal communication skills.

\-Fluency in English is a must and fluent speakers of Finnish/Spanish/French/Italian/Mandarin will be considered a priority.

\-Ability to maintain a positive, friendly attitude even under high pressure.

\-Excellent organizational and multitasking skills.

\-Professional attitude and appearance.

Basic Duties and Responsibilities:

\-Greet all guests and assist them with check-in and check-out.

\-Maintain a positive attitude and friendly demeanor.

\-Respond to all guest questions and requests.

\-Answer and forward phone calls.

\-Manage guest bookings and reservations.

\-Keep a tidy and orderly workspace.

\-Assist with administrative and clerical tasks as needed.

\-Other job according to the company's needs.

If you believe you are enthusiastic and have the expected skills, send your cover letter and CV in PDF file to us at fidella@aitoresort.com.