Rovaniemi | Santa's Igloos Arctic Circle: Hotel Porter

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Would you like to join our team at a Great Place to Work® -certified workplace?

We are looking for a courteous and reliable HOTEL PORTER to join our skilled and relaxed front office team in Rovaniemi, Arctic Circle, for the winter season 2026-2027. The position is fixed-term (November 2026-March 2027) and full-time (112,5h/3 weeks). As a hotel porter, you are responsible for ensuring a positive guest experience by welcoming guests upon arrival, assisting with luggage, escorting guests to their rooms if needed, providing information about hotel facilities and Santa Claus Village, and supporting the Front Office with daily operations.

If you want to create memorable experiences for customers, you are the kind of person we are looking for. You use good judgement and are a self-directed team player who can carry responsibility and stay calm even when things get busy. In your work, you also foster a positive mindset and interact with others in a warm and caring manner. Previous experience in customer service makes you well prepared for this role. Having a driver's license is mandatory in this role. Our working language is English.

We expect you to have:

• Positive attitude and a desire to learn and grow in the role

• Customer service mindset and flexibility

• Good teamwork skills

• Ability to work independently

• Fluent speaking and writing skills in English, other languages are a plus

• Drivers license (mandatory), B-type, manual transmission

• Your own car is a plus (limited availability of public transportation)

🎁We offer you

• Great Place To Work ® certified workplace, that is genuinely committed to an excellent employee experience

• Positive work environment and a supportive team

• Santa's Hotels employee benefits

• Experience based salary according to the collective agreement in hotel, restaurant and leisure industry

The application period ends on July 31, 2026, however, the position will be filled as soon as a suitable candidate is found. The job starts in November 2026 as agreed and ends at the end of March 2027.

More information

Polina Kiseleva, FO Manager polina.kiseleva@santashotels.fi [polina.kiseleva@santashotels.fi]

Santas Igloos Arctic Circle [https://santashotels.fi/en/hotels/igloo-hotel-rovaniemi-santas-igloos/], 71 luxurious, spacious glass igloos, reception and Restaurant Arctic Eye are located at the Santa Claus Village on the Arctic Circle in Rovaniemi. Santas Hotels glass igloos are intended for year-round use. The new glass-roofed, air-conditioned igloos offer a whole new and interesting opportunity for experiencing Laplands ever-changing nature while enjoying the comforts of a hotel room.

Santas Hotels is a Lappish family-owned hotel chain that is part of the parent company Sava-Group. The group has been operating in the hotel business for over 30 years, and over the years the Santas Hotels chain has grown into one of the key Lappish actors of the tourism industry. Our international and elegant hotel chain offers accommodation and restaurant experiences as well as meeting and banquet services in Rovaniemi, Saariselkä, Luosto, Kalajoki, Levi and Kilpisjärvi. In addition, our hotel in Kalajoki operates a spa. Our chain employs around 150 employees all year round and around 300 employees during the peak season.

Santas Hotels on yksi Lapin matkailun merkittävimmistä toimijoista. Kansainvälinen ja tyylikäs ketjumme tarjoaa elämyksellisiä majoitus- ja ravintolapalveluita Rovaniemellä, Luostolla, Levillä, Saariselällä, Kilpisjärvellä ja Kalajoella.