Senior Customer Delivery Manager for BeeHealthy

Do you want to help healthcare providers across the world to make healthcare smarter? Are you ready to lead strategic digital transformation projects and be a trusted partner for healthcare organizations in their technology journey? We are looking for an experienced and driven Customer Delivery Manager to join our Project Delivery team!

Senior Customer Delivery Manager for BeeHealthy

We are on a mission to make healthcare smarter for all - healthcare providers and patients. Healthcare that is more efficient, more impactful, and more affordable. The future of healthcare is in combining the digital and physical, and empowering people to better control their health in an active and preventive manner. We know how to make it happen, but we need the brightest minds to help us succeed in our growth story.

As a Senior Customer Delivery Manager, you will lead new customer implementations and integration projects for our most strategic customers, owning the customer onboarding journey from contract signing to a successful launch. You will navigate complex healthcare environments, build trusted relationships with executive stakeholders, and collaborate closely with internal teams across Sales, Customer Success, Product, and Engineering. Beyond your own projects, you'll get to shape the way BeeHealthy delivers: sharing customer insights, contributing to playbooks, mentoring fellow project delivery team members, and driving continuous improvement in our delivery approach.

Must have skills: 5+ years of experience in client-facing project management, ideally in a SaaS company, health tech, or technology consulting environment.

Proven track record leading multi-stakeholder technology projects with integration complexity and third-party vendors.

Experience in SaaS delivery models and API-based integrations.

Demonstrated ability to manage executive-level customer relationships.

Strong knowledge and practical use of project management methodologies, tools, and best practices, and ability to adjust them based on need.

Track record of driving process improvements and contributing to team-wide delivery capability beyond individual project ownership.

Strong people skills: self-aware, collaborative, patient, and able to build trust across diverse backgrounds and seniority levels.

Excellent communication and presentation skills in English, with the ability to flex your style across clinical, technical, and commercial audiences.

Bonus points for: Healthcare domain expertise: solid understanding of healthcare business models, clinical workflows, and operational processes; experience in digital health or health tech strongly preferred.

Familiarity with healthcare interoperability standards (e.g., HL7, FHIR) and regulatory frameworks relevant to digital health (e.g., MDR, GDPR, local health data legislation).

Exposure to pre-sales or solution scoping in a B2B SaaS context.

Who you are (beyond the CV)

You get things done. You don't wait for perfect but move ahead, learn and adjust. You communicate openly, even when the news isn't good, and feel personally invested in your customers' success. You know that the best project management is mostly about people, not process.

In addition, you value collaboration, appreciate the expertise of your team members and are comfortable in collecting information and making decisions - even in uncertainty. You want to grow and develop: this role is designed to evolve and we're genuinely invested in that happening.

What we offer A meaningful role at a company doing work that matters transforming healthcare across EMEA

The opportunity to be part of driving the digital age of healthcare, working at the intersection of technology, clinical practice, and business transformation.

A clear path to grow into a senior delivery or leadership role as the business grows.

A strong and supportive team that values collaboration, ownership, and learning from each other.

Flexibility in work location: Helsinki, Turku, Tampere, Jyväskylä, Tallinn or Berlin with remote work possibilities.

We value great communicators with a can-do attitude who enjoy working on impactful projects. We work in a dynamic environment where priorities can shift and things can be uncertain at times. We're looking for someone who embraces change, and finds solutions even in ambiguity. If this sounds like you, we'd love to hear from you!

Interested?

We look forward to hearing from you and your skills, so please provide your application with CV by 24.05.2026. Please note that we will be reviewing applications and conducting interviews on a rolling basis, so we encourage you to apply as soon as possible. We are happy to answer any questions you might have!

Please contact our Director, Delivery & Operations Salla Maijala at salla.maijala@beehealthy.com