Quality Manager - Humanoid & Robotics Project

We are seeking an experienced Quality Manager with a strong background in AI/ML systems to lead quality initiatives across our humanoid and cognitive robotics programs. This role focuses on ensuring end-to-end quality of machine learning data pipelines, model training, and AI system performance within the Physical AI domain. The ideal candidate brings hands-on experience in AI data quality, model validation, and testing of learning-based systems, ensuring high standards of accuracy, reliability, and robustness.

Work style: remote 100% from any place in Finland

RESPONSIBILITIES:

• Develop and implement comprehensive quality assurance strategies tailored to humanoid and robotics development cycles

• Build, mentor, and manage a quality assurance team dedicated to robotics and AI projects

• Ensure all products meet industry standards, safety regulations, and TELUS Digital AI quality benchmarks

• Identify bottlenecks and implement continuous improvement initiatives to enhance product quality and reduce defects

• Assess quality risks specific to humanoid and cognitive robotics (safety, reliability, edge cases) and develop mitigation strategies

• Partner with engineering, product, and AI teams to integrate quality considerations throughout the development lifecycle

• Establish KPIs, track quality metrics, and provide regular reports to senior leadership

• Maintain comprehensive quality documentation, test cases, and audit trails

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. Equal Opportunity Employer Statement At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.